How do I remove this spyware from my computer ?
Q. The message in the big black box on my desktop says that the system is infected. System has been stopped due to a serious malfunction. It is recommended to use a spyware tool to prevent data loss. Any spyware tool I try to download now fails to be downloaded. What can I do now ?
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Try superantispyware online scanner
http://www.superantispyware.com/onlinescan.html
try going to safe mode with networking to download the program. if that dont work, you will have to go to another pc and download it and put it on o cd or flash then run it on yours.
The big black box is almost certainly a “rogue malware” program — it’s spyware that disguises itself as an anti-spyware program.
Oftentimes they stop you from being able to download anti-spyware programs.
There are two choices which I recommend:
1. From a known-good computer, download anti-spyware software like MalwareBytes. Put it on a USB flash drive and bring it to your infected computer. Install it from the flash drive, update it, and scan your computer using MalwareBytes.
It may be necessary to do this from Safe Mode on the infected computer.
2. If you don’t have access to another computer, reboot the computer and repeatedly press the F8 key until Windows asks how you want to boot your computer. Select “Safe Mode with Networking”, wait for the computer to start, then try downloading MalwareBytes, installing it, updating it, and scanning your computer.
Good luck.
Go to Control Panel > Add/Remove programs and see if the malware installed itself on your harddrive first. If it did, remove it from your list of programs and if not, try doing a search within the registry by going to Start>Run and type regedit in the blank field and press Cntrl + F and type the name of the spyware to find in registry and delete the keys that were installed on the machine.
P.S. Be very carefull working in the registry of your machine. Minor alterations could cause serious operating system malfunctions. But if you search for that program and just delete those keys, system should be fine.
Follow the instructions in the link below and a trained analyst will help you clean your system for free and give you advice on how to stay safe in the future.
If you cannot complete any of the steps, let the analyst know and he will advise you what to do next.
http://www.tnthelpforum.com/viewtopic.php?f=60&t=834
If you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it in Safe Mode with Networking. That often prevents malware from protecting itself. If you don’t have one, many people here swear by AVG (it’s free).
I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them, again in Safe Mode With Networking.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode with Networking:
1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode with Networking from the resulting menu.
4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.
Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.
Update and run full scans regularly, not just when you think you already have malware.
Good luck.
Note: There ARE free versions of these programs on the websites listed. They just may not be obvious.
Ad-Aware Free (free): http://www.lavasoftusa.com/
Spybot S & D (free): http://www.spybot.com/
AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/
Avast! (free): http://www.avast.com/
Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/
MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)
It sounds to me as if your system has been infiltrated with a rogue application, as this type of tactic – of using pop-up messages and warning notifications, in order to coerce you into purchasing its fake security tool – is quite common.
To be sure which rogue application you are dealing with, I suggest you checkout the link provided, download the FREE infection scanner, and follow the removal instructions.
http://www.pcthreat.com/removers.html