Western Digital Passport External hard drive. My comp detects it but I cant acess the data on my computer.?
Q. I own a Western Digital Passport External Hard Drive (320gb). My retarted brother dropped the hard drive. My computer detects& recognizes the hard drive but when i go to MYCOMPUTER to acces the hard drive it is not there. I really need the information on this hard drive. Can someone please tell me how to do this?
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dropped hard drive = broken hard drive the electronics are still working but the read/write mechanism isn’t
I have the same exact hard drive as you and was having the same problem, except mine wasn’t dropped.
Did you put a password on it? If so, go to My Computer and then go to the G drive called “WD SmartWare” and then select “Unlocked” or whatever it’s called.
If that doesn’t help, try this website. They give you multiple suggestions:
http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=vista-freshinstall&vgnextoid=2d3e94d2d9ac6110VgnVCM100000f5ee0a0aRCRD